What is ATOL bonding?

ATOL – which is short for Air Travel Organisers’ Licensing – exists to protect the public from losing money or being stranded abroad because of the failure of air travel firms. In the highly unlikely event of our insolvency, the CAA will ensure that you are not stranded abroad and will arrange to refund any money you have paid to us for an advance booking. ATOL was first introduced in 1972 and it gives comprehensive consumer protection to 28 million people in the UK who buy flights or air holidays each year. The air hoildays and flights in this brochure are ATOL protected by the Civil Aviation Authority. Our ATOL number is ATOL 10811.

Will I need a visa, and/or vaccinations for my holiday?

We will inform you of any visa and passport requirements, and will offer advice on vaccinations required. We do however recommend that you seek a qualified opinion from your GP for further inoculation advice. Please also see the MASTA website for helpful advice http://www.masta-travel-health.com/.

How safe is my money?

We provide financial protection for our package holidays where your journey. 1. For flight-based holidays this is through our Air Travel Organiser’s Licence number 10811. When you buy an ATOL protected flight or flight inclusive holiday from us you will receive an ATOL Certificate. This lists the flight, accommodation, car hire and/or other services that are financially protected, where you can get information on what this means for you and who to contact if things go wrong. We will provide you with the services listed on the ATOL Certificate (or a suitable alternative). In some cases, where we aren’t able to do so for reasons of insolvency, an alternative ATOL holder may provide you with the services you have bought or a suitable alternative (at no extra cost to you). You agree to accept that in those circumstances the alternative ATOL holder will perform those obligations and you agree to pay any money outstanding to be paid by you under your contract to that alternative ATOL holder. However, you also agree that in some cases it will not be possible to appoint an alternative ATOL holder, in which case you will be entitled to make a claim under the ATOL scheme (or your credit card issuer where applicable).

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